Every week, we hand the keys to 50-100 customers picking up a rental car in Tunisia. After 15,000+ rentals since 2018, we've learned exactly which mistakes foreign tourists make over and over — some cost an extra 30 EUR, some void the insurance entirely, and a few have stranded people in the Sahara at 2am.
This is the unvarnished list. No upsells, no "buy from us" preaching: just the actual mistakes we see at the rental desk every day, why they happen, what they cost, and exactly how to avoid them. Read this before you book.
The 12 mistakes
- Wasting €50 on an IDP you don't need
- Booking the cheapest car and ignoring the excess
- Taking the shuttle to an off-airport depot
- Not knowing cash deposits are an option
- Pre-paying for a full tank of fuel
- Trying to cross the Algerian or Libyan border
- Renting a 2WD for off-road Sahara routes
- Trusting Google Maps drive times blindly
- Driving at night outside major cities
- Skipping the police report after a scratch
- Missing the meet-and-greet agent at arrivals
- Booking without spotting fee stacking
1. Wasting €50 on an International Driving Permit (IDP) you don't actually need
Travel forum advice that's been wrong since 2008 keeps telling first-time visitors to Tunisia they must buy an International Driving Permit before flying. In reality, Tunisia recognises any driver's license issued in English, French, or Arabic with Latin alphabet. That covers EU, UK, US, Canadian, Australian, and most African licenses as-is, no IDP required.
Who actually needs an IDP for Tunisia: drivers whose home license is in Cyrillic, Chinese, Japanese, or Arabic-only script. That's it.
Cost of the mistake: 30-60 EUR + a trip to AAA/AA before flying. Save it.
2. Booking the cheapest car and not checking the insurance excess
Aggregator sites like Discover Cars, RentalCars and Skyscanner show you the daily rate. They don't loudly show the insurance excess. So you book a 22 EUR/day economy car thinking it's the cheapest option — and when a stone chip cracks the windscreen on the A1 motorway, you're paying 800-1,200 TND out of pocket because the excess is sky-high.
Always look at the excess. Most chain agencies in Tunisia run a CDW excess of 1,500-3,500 TND. Local agencies vary — ours is 800 TND on economy, with a zero-excess top-up at 25 TND/day (Super Cover) that covers glass, tires, mirrors and underbody too.
Cost of the mistake: 800-3,500 TND on a single scratch. Zero-excess top-ups cost 150 TND on a 6-day rental — cheap math.
3. Taking the shuttle bus to an off-airport rental depot
At Tunis-Carthage (TUN) and Enfidha (NBE), most international chains operate from off-airport compounds reached by shuttle bus. Add 20-30 minutes to your arrival, queue at the counter, paperwork on top, and you've spent an hour after landing before you have the keys.
Many local Tunisian rental agencies offer free meet-and-greet directly in the arrivals hall instead — an agent waits with your name on a sign, hands you keys at the curb, and you're driving in 5-7 minutes. Ours is free at Tunis (TUN), Enfidha (NBE), Monastir (MIR) and Djerba (DJE), with flight tracking so late flights don't surprise the agent.
Cost of the mistake: 45-60 minutes of your holiday, plus the irritation of dragging luggage through a shuttle queue at 1am.
4. Not knowing cash deposits are an option (and panicking when the card is declined)
This is the most stressful moment we witness at the desk. A customer arrives, the card declines for the 500-3,500 TND pre-authorisation, the family is standing there with luggage, the bank is unreachable in another time zone. With most international chains, that's the end of the rental.
Almost no first-time tourist knows local Tunisian agencies accept cash deposits in TND, EUR or USD — refunded in full when the car comes back undamaged. We've rescued maybe 200 rentals this way in the last 3 years. Carry enough cash to cover at least the economy-class deposit (500-800 TND, about 250 EUR) if you're at all worried about the card.
Cost of the mistake: losing the rental entirely on arrival, and having to pay last-minute walk-up rates somewhere else.
5. Pre-paying for a full tank of fuel
The "full tank pre-purchase" policy looks convenient (return the car empty, no refuel stop) but it's almost always a bad deal. You pay for a full tank at the chain's marked-up price, and any fuel left in the tank when you return is forfeited. Most renters return with ~10% in the tank — that's free fuel for the agency.
The fair alternative is "same-to-same": receive the car with a specific fuel level (usually full or 3/4), return at the same level. You only pay for fuel you actually use. Petrol in Tunisia costs about 2.60 TND/L in early 2026, half European prices.
Cost of the mistake: 15-30 TND in lost fuel on a typical week, plus the 10 TND markup on the "convenience" pricing.
6. Trying to cross the border to Algeria, Libya, or "just for one day to Morocco"
It comes up at the desk maybe once a month. A traveler wants to dip into Algeria for a day or "drive down to Tripoli quickly." It's forbidden by every Tunisian rental insurance policy. No exceptions, no special permission letters, nothing.
Cross the border in a Tunisian rental car and: (1) the insurance is void instantly, (2) the deposit is forfeited in full (typically 800-3,500 TND), (3) some agencies will report the car stolen. There's no land border with Morocco. If you need to visit a neighbouring country, fly out of Tunis-Carthage and rent locally on arrival.
Cost of the mistake: the deposit, plus anything damage related, plus legal exposure if the car is reported stolen.
7. Renting a 2WD economy car for off-road Sahara routes
The Sahara around Tozeur and Douz lures everyone with cheap 2WD economy car prices. Paved routes (Chott el Jerid salt flats, Mos Espa Star Wars set, Chebika and Tamerza oases) are fine in any car. But the moment you drive onto sand or off the marked road toward a desert camp at Ksar Ghilane or Erg Chebbi-style dunes, a 2WD car gets stuck within minutes.
Getting unstuck in soft sand costs 200-500 TND for a tow plus damage repairs (underbody, sand in engine, ruined clutch). Driving 2WD off-road also voids insurance. If your itinerary includes any sandy track, book a 4x4 SUV — Toyota Fortuner, Land Cruiser, Dacia Duster 4x4, etc.
Cost of the mistake: 200-1,500 TND if you're lucky (tow + light damage), more if the car is seriously damaged in heat or sandstorms.
8. Trusting Google Maps drive times blindly
Google Maps says Tunis to Djerba is 5 hours. In practice, add about 25%: police checkpoints (1-3 stops, 2-5 minutes each), fuel stops, a lunch break, possibly road works around Sfax. The real time is 5 h 30-6 h, sometimes 7 h with heavy traffic at El Jem.
Specific common underestimates: Tunis to Tozeur is "4 h 30" on Maps but in reality 5 h 30. Tunis to Tabarka is "2 h 30" on Maps but 3 h with the coast road. Build in 25% buffer and you won't drive at dusk.
Cost of the mistake: arriving at your hotel after dark, missing the restaurant booking, driving the last leg without daylight (see mistake #9).
9. Driving at night outside major cities
Tunisian rural roads have limited street lighting, occasional livestock (sheep, donkeys), pedestrians in dark clothing, and the occasional slow agricultural vehicle without lights. Plus oncoming drivers who don't dip their high-beams. Most rental-car accidents we handle happen at night on rural roads, not in cities.
Practical rule: aim to finish all your driving by sunset (varies seasonally — about 17:30 in winter, 19:30 in summer). Cities are fine to drive in after dark. Highway A1 between Tunis and Sousse is fine. Side roads and mountain roads, no.
Cost of the mistake: at minimum, stress and slow driving. At worst, a serious accident that voids the trip.
10. Skipping the police report after a "minor" scratch
Bump a wall in a parking lot? Scrape another car? Most tourists shrug it off, drive on, and tell the rental agency at the end of the trip. Tunisian insurance does not work that way. Even cosmetic damage requires a police report (constat amiable) filed within 24 hours. Without it, the insurance claim fails entirely and the renter pays the full repair cost out of pocket.
Any incident, however small, follows this procedure: stop, hazard lights on, call police on 197, wait for them, sign the constat. They'll come. It takes 30-60 minutes. Then call your rental company. With Troisa, the 24/7 line is +216 22 205 450.
Cost of the mistake: the entire repair bill (often 400-2,500 TND) instead of the insurance excess (800 TND or zero with Super Cover).
11. Walking past the meet-and-greet agent at arrivals
Specific to free meet-and-greet rentals. Tunis-Carthage Airport has two arrivals exits; smaller airports have just one but it's easy to miss in a tired-tourist post-flight haze. We get calls from arrivals every week: "I don't see anyone." Then we discover they walked past, missed the small sign with their name held by our agent, and headed for the taxi rank.
Simple fix: after customs, stop at the information desk and look around. Our agents wait there, holding a printed name sign in A4 size. If you don't spot us within 3-4 minutes, call the number on your booking confirmation. We always come to you.
Cost of the mistake: 5-10 minutes of confusion. Trivial — but we'd rather you didn't start the trip stressed.
12. Booking without spotting fee stacking
The teaser rate on an aggregator says 22 EUR/day. You arrive at the counter and the actual bill is 38 EUR/day after these get stacked on:
- Airport surcharge (10-20% at chain agencies; many local agencies don't have one)
- Young driver surcharge if under 25 (5-15 EUR/day)
- Automatic transmission surcharge (15-25 TND/day)
- Additional driver fee (7-15 EUR/day at chains; many local agencies include 2 free)
- One-way drop-off fee (50-300 TND if you don't catch it)
- "Local tax" (legitimate but often presented as a surprise)
- GPS hire (8-12 EUR/day; just use your phone)
- Child seat fee (7-15 EUR/day at chains; some agencies include free child seats)
Ask for the all-inclusive total before signing. A local Tunisian agency bill should be close to the teaser rate. If it's 50-80% higher, walk away.
Cost of the mistake: 30-80% extra on the total. On a 7-day rental that's an extra 100-200 EUR over what you thought you were paying.
The short version
Pick a local Tunisian agency (we're biased but it's true: better airport experience, cash deposits accepted, fewer surprise fees). Ask for the all-inclusive total before signing. Match the car category to your terrain — 4x4 if any sand, 2WD for paved everything. Carry your physical driving licence and passport. Drive in daylight outside cities. If anything breaks, call the police first, then the agency.
Tunisia is genuinely fantastic to drive — quiet motorways, cheap fuel, friendly checkpoints, and you can be at Carthage at 09:00 and watching sunset over the Sahara dunes the next evening. Don't let avoidable rental mistakes get in the way.
About the author: Aymen Ben Salah
Aymen heads Troisa Car Rental's customer experience team. He has spent 7+ years troubleshooting Tunisian rental issues for over 15,000 foreign customers — and these are the patterns he sees.
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